Meter to Cash 2026

Event Details:

• Date:
• Time: 09:00 AM-06:00 PM (expected)
• Location: Italy , Milan
• Type: Conference

The Meter to Cash event is a premier gathering held in Milan, Italy, organized by iKN Italy, focusing on the evolution of the Italian electricity and gas markets amid significant regulatory and technological advancements. This event serves as a pivotal platform for industry professionals to discuss pressing issues and innovative

Highlights

• Focus on the impact of new regulations and digital innovations on customer experience, including the clarity of the new bill 2.0 and the speed of the 24-hour switch.
• Discussions on managing increased invoice volumes and risks related to defaults and credit in light of the 24-hour switch.
• Exploration of online payment collections and overcoming challenges in adopting digital payment solutions.
• Analysis of the new TIQV and its effects on complaint management and indemnities, aiming to optimize business processes.
• Case studies on the use of AI and virtual assistants to support internal teams and enhance customer service.
• Exclusive international speaker from Iberdrola Spain discussing their approach to the 24-hour switch regulation.
• Presentation of research conducted by Consumerismo on customer perceptions of the new bill.
• Panel discussions with industry leaders from companies like Octopus Energy, Enel Energia, NovaAEG, and Iberdrola Italia.
• Insights into the integration of AI in companies like NovaAEG and Iren to improve operational efficiency and customer assistance.
• Recognition of outstanding contributions with awards such as Best AI Team Operation 2026 and Best Woman in Operation 2026.

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