FuseLab Lightning Workshop #3

Map It Before You Automate It You Have the AI Skill. Do You Have an AI-Ready Process? Most teams treat AI adoption like a plug-in — pick the tool, point it at the workflow, and hope the mess underneath sorts itself out. This hands-on session flips that. Before you touch a tool, you learn to see the process clearly, using a real, broken workflow from your own team as the example. You'll leave knowing how to: •⁠ ⁠Map a process end-to-end — every handoff, decision point, failure cluster •⁠ ⁠Score it against the five conditions that decide AI-readiness: documented, measured, owned, stable, improvable •⁠ ⁠Tell what's ready to automate from what needs fixing first •⁠ ⁠Get a live read on your own team's process (bring one with known friction) Who it's forTeam leads, ops managers, anyone about to sponsor or scope an AI initiative. No coding needed. Tools requiredA real process with known friction, plus a notebook or laptop. Location: FabCafe KL About the trainer Rao Murugesh Founder & Chief AI Strategist at AImacha Consultancy, working across enterprise AI adoption and corporate workforce strategy. Drawing on 30+ years leading digital transformation and AI adoption across Global Business Services and multinational enterprises, he builds structured frameworks and reusable learning logic so every AI-driven programme comes out accurate, contextual, and delivery-ready. His approach stays human-centric: AI as a maximiser, not a replacement strengthening the judgment, empathy, and adaptability that matter more as automation spreads. Sarkunarajah Sanmugam Operational & Transformation Leadership, Founder of Erobern Consultancy Sarkunarajah Sanmugam is an IT Infrastructure and Operations leader with over two decades of experience turning operational gaps into lasting organisational capability. He has built teams from the ground up, led 24x7x365 critical operations across multiple global MNCs, and driven transformations that stick, not just on paper, but in the way organisations actually function day to day. Today, he brings that depth of experience to Erobern Consultancy, his operational leadership practice serving organisations across Malaysia and Southeast Asia. Through this, he works directly with clients to close the gap between strategic vision and operational reality