Evaluating and testing AI safely

A new model comes out, cheaper and faster, and the vendor swears it performs just as well. A prompt gets tuned. Any one of these can silently break a production workflow — and the first sign of trouble is often an angry customer, not a dashboard. "Deploys cleanly" and "actually works" are different questions — staging answers the first, evaluation answers the second. We will share our experience and take questions from the audience. What you'll learn: