Digital Customer Experience 2025

Event Details:

• Date: 05 - 06 Jun 2025
• Time: 09:00 AM - 11:15 PM (General)
• Location: Germany , Frankfurt
• Type: Conference

A conference provides valuable experiences, insights, and networking for decision-makers. Attendees can learn about industry developments through case studies, workshops, and discussions. Focuses on digital transformation, customer experience improvement, and finding innovative business partners. Speakers cover customer data platforms, omnichannel strategies, and AI impacts on customer service.

Highlights

• Learn about industry developments through case studies, workshops, and discussions.
• Focus on digital transformation, customer experience improvement, and finding innovative business partners.
• Cover topics such as customer data platforms, omnichannel strategies, and AI impacts on customer service.
• Networking opportunities with decision-makers and industry leaders.
• Interactive sessions, intensive question and discussion sessions, and networking breaks.
• Speakers include experts on digital customer experience and AI in customer service.
• Explore strategies for increasing customer loyalty and service excellence.
• Discover the synergy of journey, portal, and persona in creating an optimal customer experience.
• Learn about the digital transformation of various industries.
• Benefit from a champagne reception and snacks with networking opportunities.

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