Customer Contact Week Orlando 2025
Description
A conference for customer contacts aimed at enhancing customer experiences through AI, while providing valuable networking opportunities for contact center and customer experience leaders.
Highlights
Learn from 50+ expert speakers and 70+ sessions on emerging trends in customer contact. Explore advancements in customer experience, AI integration, and operational efficiency. Source new technology solutions and connect with peers in the Expo Hall. Attend in-person workshops, panel discussions, and keynote presentations by industry leaders. Gain insights from CMP Research on customer self-service and AI implementation. Network with over 3,000 attendees and 150 solution providers. Improve agent experience, manager competency, and customer contact career development. Optimize self-service experiences with technology and process improvements. Feature notable speakers from companies like Chewy, UnitedHealthcare, and Credit One Bank. Hands-on program for AI implementation in the workforce.
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