Build an AI-Powered IT Help Desk Agent with Microsoft Copilot Studio

Join us for a FREE, 4-hour, hands-on workshop where you’ll build a real-world AI-powered IT Help Desk Agent using Microsoft Copilot Studio. This won’t be a theory-heavy session. You’ll follow along and build the agent step by step—from setting up the agent and designing conversations to connecting knowledge sources, adding automation, testing, and getting it ready for users. 🎯 What You’ll Learn During the workshop, you’ll learn how to: 🛠️ Real-World Project We’ll build a practical IT Help Desk Agent during the workshop. The agent will interact with employees, understand their IT issues, provide helpful troubleshooting guidance, and trigger automated processes when required. 👨‍🏫 Presented By Bijay Kumar13-Time Microsoft MVP Learn directly from Bijay and gain practical insights, implementation tips, and best practices that you can apply to your own Microsoft 365, Power Platform, and Copilot Studio projects. 🤝 Connect With Bijay Want to stay connected and learn more about Microsoft 365, Power Platform, and AI? 👉 Connect with Bijay Kumar on LinkedIn:https://www.linkedin.com/in/fewlines4biju/ Follow along for more practical tutorials, workshops, tips, and real-world Microsoft technology solutions. 📍 Event Details 📅 Date: September 26, 2026⏰ Time: 10:00 AM – 2:00 PM IST🎟️ Fee: FREE📌 Format: Offline / In-Person Workshop Venue:TSinfo Technologies Pvt. Ltd.No. 2774/2775, B-1, 21st Main Road,1st Sector, HSR Layout,Bangalore, Karnataka – 560102 Seats are limited. Come ready to learn, build, and take your first AI-powered IT Help Desk Agent from idea to implementation. 🚀