Britannic Annual Summit 2026
Description
The focus is no longer on whether AI has a place in communications but how organisations can use it to improve customer and employee experiences while building trust at every interaction. Voice is no longer just about telephony. It's becoming an intelligent, orchestrated communication system that helps organisations improve understanding, experience and outcomes. This year's summit will help you identify where AI and intelligent communications can have the greatest impact on your organisation.
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Meet the speakers
Steve Morrell
Theme:Managing Director, ContactBabel - AI in Customer Experience & Contact Centre Transformation
Ray Eitel-Porter
Theme:Founder, Lumyz Advisory | Senior Adviser for Responsible AI, Accenture - Scaling AI in the Enterprise: Strategy to Execution
Elizabeth Stokoe
Theme:Professor and Associate Vice President, London School of Economics - The Science of Conversation, Trust & Human Communication
Jonathan Sharp
Theme:CEO, Britannic - Voice & the Future of Trusted Enterprise Communication