Breakfast session on Autonomous Support - Together with Northmill, Posten Bring & Kindly!

Kindly Conversations, Stockholm Support teams are expected to automate more every year, then handed systems they cannot steer. Kindly Conversations arrives at your doorstep in central Stockholm to get you and other leading peers in customer support to see how your team can take back the controls: with real examples of how support teams build, steer, and improve autonomous AI Support Agents using Kindly. Daniel Kippler from Northmill opens the morning with a first-hand account of running AI support in-house: the decisions they made, what surprised them, and what they would do differently. As a modern bank, Northmill shows what customer service looks like when a team is willing to rethink the old playbook.Knut Holme from Posten Bring will share everything you need to know about how to structure your customer support department and set it up for success, when to take risks, and how to balance efficiency with delivering an exceptional customer experience. Kindly’s CPO Gjermund Norderhaug then opens up Autonom itself. A live demonstration of our latest platform and a session about how Autonomous Support Agents get built, adapted, and kept accurate, with no engineering in the loop. Who is this for?This session is for those who build AI Support Agents or lead the teams that do. You will leave with a real-world perspective on what becomes possible when support teams own and control their own AI Support Agents, and a look at what is next on Kindly's roadmap, straight from the people building it.​Agenda 💬08.30 Breakfast08.45 Welcome to Kindly Conversations!08.50 Daniel Kippler, Northmill, take the stage to share their journey as a modern bank rethinking customer support. 09.10 Knut Holme, Posten Bring, sharing how to structure customer support to achieve efficiency and great service. 09.30 Break09.45 Kindly's Autonom, Gjermund Norderhaug10.30 Coffee and mingeling📅 8th October, at 08.30📍Scandic Continental, The View, floor 8.☕️ Coffee and breakfast is served. ​🧡 About Kindly Kindly is Europe’s most reliable AI support platform, enabling modern enterprises to create AI support agents that scale automated customer support across chat and voice channels. Founded in 2016 in Oslo, Kindly is focused on strict compliance with European privacy and AI regulations, and is ISO 27001 certified. Modern brands such as Norwegian Air, Fixami, Happy Socks, and 200 other organizations trust Kindly to effectively integrate AI into their customer service operations, automate millions of interactions and to earn their customers’ love. More information: www.kindly.ai Seats are limited so make sure to register to secure your spot.