
Annual Customer Service & Operations Symposium 2025
Description
Join us at Customer Service & Operations Symposium, a Learning event for cross-function organisation professionals from all Industries Bin Operations, Customer Service, Human Resource and Administration, Finance and technology.
Highlights
Exclusive event for industry leaders in Customer Service & Operations. Features Masterclass, mini workshops, keynotes, and panels. Focus on AI in customer service and its transformative power across industries. Includes sessions on design thinking using a human-centered approach. Covers topics such as consumer expectations, personalization, and technology disruptions. Presentations by Executives and Business leaders in relevant roles. Three topic tracks to choose from, running concurrently. Networking opportunities with cross-functional professionals from various industries. Practitioner-led case studies and high-quality speakers. Emphasis on innovation and problem-solving in customer service and operations.
Event location
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