AI-Driven B2B Business Growth: Practical Training from Customer Insights, CRM to Agent Automation

This course focuses on B2B business development and customer management practices, assisting participants in utilizing AI tools for customer needs analysis, product value organization, creating customer communication content, managing CRM lists, segmenting customers, and prioritizing business opportunities to enhance business and marketing efficiency. The course further introduces marketing effectiveness evaluation, AI workflow, and Agent concepts, and through n8n, implements processes such as customer inquiries, needs summary, and follow-up drafts, helping participants understand the differences between AI assistants, fixed workflows, and Agents, and establishing appropriate human confirmation and exception handling mechanisms.