AI Transformation of Finance

Banking, insurance, and fintech are among the sectors where AI has the potential to change practically the entire value chain. From customer communication and service personalization to risk assessment and fraud detection, compliance, investment, and automation of internal processes. We will look at the practical AI transformation of the financial sector. What use cases are already delivering real value today, where are generative AI and AI agents making an impact, and how are products, services, and the operation of financial institutions evolving? Alongside opportunities, we will also open discussions on security, regulation, handling sensitive data, trust, and responsibility. And we will look further: What will a bank, insurance company, or fintech designed for the AI era look like? Which parts of financial services could undergo significant transformation, and where will humans continue to play a decisive role? Program 14:00 – 14:30 Agentic Commerce František Jungr · VISA 14:30 – 14:50 Real-time claims settlement with AI: How close are we? Jan Kabát · BigHub 14:50 – 15:10 Small language models for evaluating customer interactions Pavel Novotný · SentiSquare 15:10 – 15:40 Coffee break 15:40 – 16:00 TBA TBA · TBA 16:00 – 17:00 Panel discussion: The Future of AI in the Financial Sector TBA · TBA Who is the event for? For representatives of banks, insurance companies, fintechs, and other financial institutions, their management, AI and innovation leaders, product and technology teams, risk and compliance specialists, and other professionals addressing the future of financial services in the era of AI.