AI in Action: Human-Centred Implementation

An intensive three-hour online workshop that provides a practical framework to move beyond basic prompts and integrate AI into daily workflows. Participants will balance technology with design thinking principles to reduce repetitive tasks, enhance decision-making and ensure human judgment remains at the helm. Through live exercises and guided exploration, you’ll gain hands-on experience applying AI tools to real-world business challenges, bridging legacy systems with modern AI capabilities. By the end of the workshop, participants will be able to confidently identify where AI adds value, configure AI agents to support everyday work, prototype AI-enabled solutions, and integrate human judgment with artificial intelligence to improve productivity, enhance decision-making, accelerate innovation, and achieve more impactful business outcomes. Program Topics From AI Curiosity to Practical Application • Where AI creates value, AI Maturity, Human-in-the-loop Applying Design Thinking to AI • Identifying the right problems, Human-cemtered AI, Opportunity identification Working with AI Agents • What AI agents are, when to use them, Configuring simple workflows Hands-on AI Prototyping • Build an AI-assisted workflow, test and refine, Group discussion Objectives The objective of this workshop is to provide participants with a practical framework for integrating AI into their work using human-centred design principles. Participants will learn how to identify high-value opportunities for AI, configure AI agents to support business activities, prototype AI-enabled solutions, and combine artificial intelligence with human expertise to improve productivity, decision-making, innovation, and organizational outcomes. ------------- Ready to jumpstart your design thinking journey? Explore 'Future Proofing By Design: Creating Better Services and Teams in the Public Sector Through Design Thinking' by Nilufer Erdebil—your go-to guide for design thinking 101. Get your copy now!Available in 📖 Paperback &📱 E-book formats. Design Thinking for Complex Environments | Nilufer Erdebil | TEDxOttawa Check out Nilufer Erdebil's inspiring TEDxOttawa talk to dive into the world of innovative problem-solving. #DesignThinking #Innovation 🎥 Watch the video below