AI in Action | Session #2

Description

Agentic AI After a first edition focused on how a company connects —operations, data, sales, marketing, and integrations— in this second session we take a step further: moving from understanding artificial intelligence to operating it through our own agents. Together with Konecta and Jemer, we are creating an in-person experience for leaders in innovation, operations, and technology who want to understand what AI agents really are, how to differentiate real innovation from hype, and what criteria to use before investing. We conclude with real cases of agentic implementation in Customer Experience, in collaboration with Konecta.