Tech Exchange: Personalising the Customer Experience

Tech Exchange is an innovative, solution-focused event series presented by American Banker and NayaOne. Each month, we tackle a specific industry challenge facing banks and financial institutions, connecting them directly with leading technology providers through concise product demos, insightful Q&A sessions, and interactive discussions.Tech Exchange: Personalising the Customer ExperienceDeliver more relevant, human, and connected banking interactions powered by data and AI.Customer expectations are rising, and personalisation is now essential to building loyalty.Financial institutions are turning to data-driven intelligence and generative AI to understand customer needs in real time and deliver experiences that feel intuitive, proactive, and human.This virtual Tech Exchange showcases the technologies enabling banks to transform every interaction, from acquisition to servicing to long-term engagement.Discover how next-generation personalisation solutions can:Date: Wednesday, December 9, 2026Time: 1:30 – 3:00 PM ETLocation: VirtualGet InvolvedApply to attend: Evaluate pre-vetted personalisation, data, and AI solutions built for modern banking experiences. Join this session to quickly discover, assess, and engage with technology partners helping financial institutions deliver more relevant, proactive, and human customer interactions across digital and assisted channels—while maintaining privacy, governance, and trust.Apply to demo: Vendors looking to showcase their solutions should email [email protected] or [email protected]* By registering for this event you consent to being contacted by American Banker and NayaOne to ensure you receive maximum value from the demo session.