Building Moats in AI: Post-Sales Masterclass

Hosted by Rillet × Headline The AI products winning today aren't just the ones with the best models - they're the ones that turn implementation, onboarding, and customer success into a durable competitive advantage. Post-sales is the new moat. Join us for an evening of drinks, great company, and a candid panel conversation with best-in-class operators who are building it firsthand: Max Lowenthal - Director of Agent Product, first FDE hire, Decagon Matt Solone - Agent Eng, first FDE hire, Profound Minakshi Gutgutia - VP Solutions, Rillet We'll dig into what the forward-deployed engineering model looks like in practice, how AI agents are reshaping implementation and customer success, and what it takes to turn post-sales into a retention and expansion engine - not a cost center. When: Thursday, August 20th, 6:00–8:00 PM Where: Rillet HQ, San Francisco, CA (address shared upon registration) Expect a sharp 45-minute panel followed by plenty of time to connect over food and drinks with founders, operators, and post-sales leaders from across the Bay Area. Space is limited, RSVP to secure your spot.