Digital Customer Experience 2026

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Destaques

Limited to 150 attendees and 100 companies, ensuring an intimate networking environment. Features 30 speakers sharing insights on customer experience, marketing, and omnichannel management. Offers Q&A sessions and hands-on workshops for direct engagement with experts. Provides access to the online Think Tank for networking and collaboration before, during, and after the event. Includes 12 months of access to World Class Unlimited, featuring over 2,000 videos and PDFs from various conferences. Early bird discount of 50% available with code DKS26_50. Opportunity to become a speaker or business partner by applying through the official website. Focuses on topics like AI leadership, user-centricity, and innovation in customer experience. Emphasizes designing seamless omnichannel customer journeys and integrating digital & physical touchpoints. Discusses the role of AI and analytics in customer engagement and advanced CRM strategies.