29 Feb 2024
The Future of Customer Experience: Journeying Into Conversational, Personalized, and AI-Driven Engagements
Timings
5:00 PM - 8:00 PM
Entry Fees
Check Official Website
Estimated Turnout
Delegates
Event type
Workshop
Description
Embark on a journey to the forefront of customer relations at "The Future of Customer Experience: Journeying into Conversational, Personalized, and AI-Driven Engagements," proudly presented by Vonage and e27. This insightful event unfolds the future of customer interactions through the lens of conversational AI, business messaging, and the emerging role of WhatsApp as a pivotal communication platform.
Delve into the evolution of business messaging and uncover the strides Indonesia is making in conversational AI adoption. Discover the innovative ways in which AI chatbots are being deployed across myriad communication channels, emphasizing WhatsApp's utility. Participants will gain a comprehensive understanding of the benefits that Conversational and Generative AI integration brings to customer engagement strategies on business messaging platforms.
Additionally, the event will spotlight exhilarating success stories and the hurdles encountered in the realm of AI-driven customer communications. Whether you're entrenched in IT & Technology or keen on the transformative potential of AI and chatbots within business frameworks, this gathering is a must-attend. Tagged under the Top 100 in IT & Technology in Indonesia, it's an opportunity to network, learn, and lead in the evolving conversational landscape.
Categories: Indonesia
Tags: IT & Technology, AI, chatbots, conversational, ai-driven, Top 100 in IT & Technology in Indonesia